Delivery and Return
At SolarShop Africa, we strive to provide excellent service to our customers. Here’s our policy for delivery and returns:
???? Delivery:
- We offer nationwide delivery across Kenya via courier services.
- Orders are processed promptly, and we aim to dispatch them as soon as possible.
- Delivery times may vary depending on the destination, but we endeavor to ensure timely delivery to all our customers.
???? Return:
- We understand that sometimes products may need to be returned or exchanged.
- Our return policy lasts for 30 days from the date of purchase.
- To be eligible for a return, the item must be unused and in the same condition as received.
- Customers are responsible for return shipping costs unless the item is defective or damaged.
- Refunds are processed promptly upon receipt of the returned item.
For more details on our policies, please refer to our
Refund and Returns Policy.
